Last updated: February 21, 2026
By accessing or using FloorsForce ("the Service"), operated by FloorsForce ("we," "us," or "our"), you agree to be bound by these Terms of Service. If you are using the Service on behalf of an organization, you represent that you have authority to bind that organization to these terms.
FloorsForce is a cloud-based flooring operations platform that provides order tracking, inventory management, barcode scanning, installation management, and team collaboration tools. The Service is provided as-is on a subscription basis.
To use the Service, you must create an account and provide accurate, complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use.
Organization administrators are responsible for managing user access, roles, and permissions within their workspace. Each user account must represent a real individual and may not be shared.
The Service is offered under tiered subscription plans (Starter, Growth, Enterprise) with varying seat limits and usage quotas. Plan details and pricing are available on our website and may be updated with 30 days' notice.
Subscriptions are billed on a recurring basis. You authorize us to charge the payment method on file. If payment fails, we may suspend access until the balance is resolved. Refunds are issued at our discretion.
You agree not to:
You retain all rights to the data you submit to the Service ("Your Data"), including order records, inventory data, photos, and customer information. We do not claim ownership of Your Data.
We grant you a limited, non-exclusive, non-transferable license to use the Service during your subscription term. All rights, title, and interest in the Service, including its design, code, and documentation, remain with FloorsForce.
The Service includes AI-powered label scanning that sends images to third-party AI providers (Google Gemini, OpenAI) for text extraction. These images are processed according to each provider's data processing terms and are not used to train AI models. We do not store raw images after processing is complete.
The Service may integrate with third-party services such as QuickBooks and email providers. Your use of these integrations is subject to the respective third-party terms. We are not responsible for the availability, accuracy, or conduct of third-party services.
We strive to maintain high availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance, updates, or circumstances beyond our control. We will make reasonable efforts to notify users of planned downtime.
You may cancel your subscription at any time. Upon cancellation, your access continues until the end of the current billing period. We may suspend or terminate accounts that violate these terms or remain unpaid after reasonable notice.
Upon termination, you may request an export of Your Data within 30 days. After this period, we may delete Your Data in accordance with our data retention policies.
To the maximum extent permitted by law, FloorsForce shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenue, whether incurred directly or indirectly. Our total liability shall not exceed the amount paid by you in the twelve (12) months preceding the claim.
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
You agree to indemnify and hold harmless FloorsForce, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses arising from your use of the Service or violation of these terms.
We may update these Terms of Service from time to time. We will notify registered users of material changes via email or in-app notification at least 30 days before they take effect. Continued use of the Service after changes take effect constitutes acceptance of the updated terms.
These terms shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Dallas County, Texas.
For questions about these Terms of Service, contact us at support@floorsforce.com.